HR0737- Recent national events have prompted an influx of new remote workers. If you’re not used to working away from an office environment, it can take some getting used to. While remote work includes challenges that you do not have to deal with in the office, it can also offer benefits that you may not...Read More

HR0736- During this unprecedented time of the coronavirus (COVID-19) pandemic, many parents are struggling to navigate daily life. Health concerns, economic hardship, childcare and educational challenges, parenting while working, and uncertainty about the future are some of the crucial issues that have arisen. Many parents feel understandably overwhelmed. This program provides practical tips and strategies...Read More

HR0727- Learning Objectives: Understand the nature of stress and identify sources of personal stress Present strategies to cope with personal stress Discuss different workplace stressors Identify how managers can contribute to or create stress Discuss how to deal with workplace stress Once registered, you will receive the webinar link from SJCENGAGE@sjgov.org no later than a...Read More

HR0726- Learning Objectives: Talk about the challenges associated with change Review common reactions to change Discuss strategies for dealing with the stress of change Consider how change can stimulate learning and growth Explore ways to build resiliency  Read More

HR0699- Conflict in the workplace can stem from differing beliefs, ideas, values, and goals. Although conflict is natural and sometimes useful, most people avoid confrontation instead of understanding and resolving the situation directly. In this workshop, participants will examine conflict as a normal part of work and explore ways to find solutions. Learning Objectives: After...Read More

HR0678- Sometimes we encounter customers or clients who become emotionally overwhelmed or agitated. It is in these situations that we need to use our assertive communication skills to calm the other person, take charge of the situation, and move towards a resolution to the issue. The de-escalation techniques presented in this workshop provide useful tools...Read More

HR0679-Facilitation is the art of bringing people together to achieve a common goal- helping them explore, learn, and change. As a tool for improving a group’s process and structure, effective facilitation is a valuable skill for managers and supervisors. Learning Objectives: After the workshop, participants should be able to: Discuss the basics of the group...Read More

HR0845-Relaxation is about more than peace of mind. Relaxation helps you cope with everyday strains and decreases the effects of stress on your mind and body. Basic relaxation techniques are easy to learn and easy to use. Many techniques are simple, quick, and can be done just about anywhere. Explore the use of relaxation techniques...Read More

HR080- This workshop will examine the multiple roles and responsibilities of effective management- such as coach, team leader, and change agent. Learning Objectives: After the workshop participants should be able to: Understand the roles and responsibilities of the supervisor. Understand the qualities, skills, and aptitudes of an effective manager. Provide constructive feedback and motivation. Identify...Read More

HR0681- This workshop teaches how personal responsibility and individual choices can help us manage stress effectively. Learning how to choose healthy responses to any given event is the key to minimizing stress and creating a healthy life. Learning Objectives:  After the workshop, participants should be able to: Understand the importance of optimism. Know how self-talk...Read More