FAQs

How do I enroll for a class?

1. Complete the registration form (click here to download PDF)Please use your employee ID #. 

2. Obtain your supervisor’s approval and signature.

3. E-mail, mail, or fax your form to your Departmental Training Processor.

How do I know if I am enrolled?

Individuals who are enrolled will generally receive a confirmation from their Training Processors three to four business days after the enrollment date. Please remember to enter your training information on your calendar and notify your supervisor once you have received confirmation.

Who should I contact if I am unable to attend a training that I am scheduled for?

Depending on your department’s internal procedure, you will either need to immediately contact your supervisor or training processor or both.

What should I do if I am only able to attend part of the class?

Individuals are encouraged to re-schedule if they are unable to attend the class in its entirety.

Will I have to pay for the training?

Training is free for all San Joaquin County Employees. However, departments are charged for the following:
Computer Courses …$49.99
No Shows …$45
Cancellation 3 business days or less prior to training …$45
Cancellation 4 business days prior to training …No Charge
Cancellation with Substitution …No Charge
Non-County employee (half-day training) …$60
Non-County employee (full-day training) …$110
Non-County employee (computer courses) …$75

Do I have to notify Human Resources if I am substituting for someone in my department?

Yes. Please note on the sign-in sheet who in your department you are substituting for to ensure your department is not charged for a late cancellation fee.

Will I need to pay for parking?

Human Resources will not validate or pay for parking fees. Please contact your department if you have questions.

Will I receive a certificate after each course?

Certificates of completion will either be provided at the end of the training or be mailed after the class to the Department Training Processor to distribute to attendees.

Who can I contact if I have questions?

If you have any concerns or questions, please contact your Department Training Processor or Human Resources Engage at aburke@sjgov.org.

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