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Computer Skills
PowerPoint
PowerPoint Image
HR0040 - PowerPoint 2010 has been redesigned to make it easier to create powerful presentations in a short amount of time.  Whether you are new to PowerPoint or simply new to the 2010 version, this course will offer you tips and tricks to make a professional, powerful presentation Participants will:
  • Create a presentation quickly using the new 2010 features
  • Format and manage slides
  • Add effects
Location:EEDD
Word Level 1
Word Level 1 Image
HR0195 - This class is intended to help new and existing users get up to speed quickly using Word 2007 (2010).  In class, the basics of the interface, printing, text formatting will be covered. Using hands-on exercises students will create a new document, work with document formatting tools and save and print documents. Participants will be able to:
  • Explain and use the ribbon interface
  • Create, edit and print a new document
  • Open and save documents
  • Customize the Quick Access Toolbar
  • Become more familiar with advanced tabs and techniques in preparation for next class
Excel Level 2
Excel Level 2 Image
HR0199 - Once you have mastered the beginning steps of Excel 1, it’s time to move to the next level. Learn techniques for creating profession looking documents. Proficiency in or completion of Excel 1  is recommended. Participants will learn how to:
  • Create pivot table & charts.
  • Import data.
  • Protect data.
  • Create hyperlinks.
Excel Level 1
Excel Level 1 Image
HR0196 - Microsoft Excel is one of the most powerful and widely used spreadsheet applications available today. If you are new to Excel, new to the 2007 or the 2010 version, this course will offer hands-on training to master the basics and prepare you for the next level of 2010. Participants will learn how to:
  • Use Quick Access Toolbar
  • Create workbooks
  • Find and replace data
  • Format worksheets
Word Level 2
Word Level 2 Image

HR0198 - Do you wonder if there is an easier way to do the tasks you do every day?  Do you enjoy learning how to work smarter and faster instead of harder? Then this workshop is for you.  Learn techniques, tricks and tools to make your documents more professional and have fun doing it. Prerequisite: MS Word  level 1 or basic fundamental knowledge

Participants will:

  • Learn shortcuts to do everyday tasks.
  • Improve on current Word skills.
  • Have an opportunity to ask “how do you…?”
HR Leadership Academy
HRLA: Civil Service Rules
HRLA: Civil Service Rules Image

HR0100 - This course is designed to provide an overview of the County’s Civil Service Rules, and to create a greater understanding of the civil service merit process that  includes recruitment, testing, and certification.

Participants will:

  • Become familiar with the role of the Civil Service Commission
  • Understand the terminology used in the Civil Service Rules
  • Leave with a greater understanding of the Civil Service Rules
HRLA: Communication & Conflict Management
HRLA: Communication & Conflict Management Image

HR0008 - This course offers supervisors and managers the opportunity to improve on their communication skills. Participants will review the communication process and receive tips on active listening skills. Participants will also learn how to use “the conflict protocol” and the four steps of assertive communication to manage workplace conflicts.

Participants will:

  • Gain a better understanding of the communication process
  • Learn to utilize active listening skills
  • Be able to identify causes of conflict
  • Use the conflict protocol to resolve workplace conflicts and coach others to do the same
HRLA: EEO: Discrimination and Harassment Prevention
HRLA: EEO: Discrimination and Harassment Prevention Image

HR0070 - This course is designed to help supervisors and managers understand their legal responsibilities in preventing and addressing discrimination and workplace harassment complaints.

New or first-time managers and supervisors are required to take this class within 6 months of appointment into a supervisory position to meet the legal requirements of AB1825.

Participants will:

  • Become familiar with the  concept of Equal Employment Opportunity (EEO)
  • Understand the federal and state laws that prohibit discrimination
  • Be aware of the County’s policies and procedures on discrimination and harassmen
HRLA: Hiring and Interview Skills
HRLA: Hiring and Interview Skills Image

HR0027 - This course discusses the do’s and don’ts of a hiring interview. Participants will learn the County’s hiring process and get helpful tips on developing interview questions and rating job applicants.

Participants will:

  • Learn and understand the applicant referral process
  • Be able to create a positive interview process
  • Be able to document the interview thoroughly
HRLA: Leave Administration
HRLA: Leave Administration Image

HR0101 - This course provides participants with a general overview of the County’s leave policies and the various state and federal laws that provide “protected leave” to County employees. Topics such as Military Leave, Family and Medical Leave Act (FMLA), Pregnancy Disability Leave, Paid Family Leave, Leave of Absence and eligibility requirements for these benefits will be discussed throughout the training.

Participants will:

  • Gain a working knowledge of the various County policies and laws related to employee leave
  • Be able to identify which law applies when leave laws overlap
  • Learn how to avoid common mistakes when administering employee leave
HRLA: Risk Management: What Every Manager Should Know
HRLA: Risk Management: What Every Manager Should Know Image

HR0052 - This course provides managers and supervisors with a basic understanding of their roles and responsibilities in the areas of employee safety and risk management.

Participants will:

  • Be able to recognize and prevent employer liabilities.
  • Develop a better understanding of the proper procedures to process Workers’ Compensation claims
  • Learn to utilize Disability Management to assist injured employees to return to work
HRLA: SJC Performance Evaluation Guidelines
HRLA: SJC Performance Evaluation Guidelines Image

HR0057 - This course provides participants with general guidelines on conducting effective performance appraisals. Participants will also review the  County’s Civil Service Rules that address performance evaluations.

Participants will:

  • Review the sections in the Memoranda of Understanding that relate to performance evaluations
  • Gain a thorough understanding of Civil Service Rule 13
  • Be able to conduct effective performance appraisals
Mandatory Courses
New Employee Orientation
New Employee Orientation Image
HR0047 - This course will familiarize new employees with the County’s vision, mission, organizational structure and services, general workplace rules, diversity program, and other critical policies and procedures. This course includes representatives from the following organizations:
  •  Human Resources Department
  •  Equal Employment Opportunity Office
  •  Information Systems Division
  •  Deferred Compensation-Mass Mutual
  •  SJCERA Retirement
  •  Service Employees International Union (SEIU)
Information Security Awareness
Information Security Awareness Image
HR0614 - This online course should be completed every 2 years. Taking the Information Security Awareness course: Securing the Human   Go to https://access.sans.org and enter your username and password. Your username is your employee ID number (this can be found on your paystub) and your last name in lowercase followed by @sjgov.org If your last name was Jones and your employee number was 123456, your logon name would be 123456jones@sjgov.org Your initial password is Welcome@1 After you log in, you will be prompted to change your password Passwords must be at least 10 characters long and contain 5 unique characters. Passwords must also include at least one of each of the following: number, uppercase letter, lowercase letter, and special character ( ! £ $ % ^ & * ( ) @ # ? < > .) Must not be a password you have used in the last 90 days Do not use the "I forgot my password" link, as it will not work. If you have any problems, please contact ISD Service Desk. Provide them your employee ID number and your last name. The ISD Service Desk can be reached by email at isdservicedesk@sjgov.org or by phone (209) 468-9742.  
Discrimination/Harassment Awareness & Prevention
Discrimination/Harassment Awareness & Prevention Image

HR0151 - Attendees will learn how to recognize and prevent discrimination and  harassment in the workplace. The training will also review Federal and State laws as well as County policies regarding discrimination and harassment. San Joaquin County’s Sexual Harassment Policies and Procedures and Civil Service Rule 20 will also be reviewed and discussed during the training.

Employees are required to take this class within 6 months from date of hire and repeat it every 5 years.

Diversity, Respect & Inclusion
Diversity, Respect & Inclusion Image

HR0130 - San Joaquin County is committed to fostering an environment of inclusion, equality, and  understanding that values diversity and respects the individual differences that enrich the workplace. This training provides all San Joaquin County employees the tools necessary to gain a deeper understanding and awareness of diversity.

Employees are required to take this class within 6 months from date of hire and repeat it every 5 years.

Employee Benefits Enrollment
Employee Benefits Enrollment Image

HR0001 - As a new employee of San Joaquin County, you have a wide variety of benefits available to you and your eligible dependents. The Benefits staff will be available to answer your questions and assist you in choosing the plans that best suit your needs at this workshop. The comprehensive benefits package includes:

  • Medical, dental, vision and life insurance
  • Flexible spending account options for dependent care and un-reimbursable health care expenses
  • Deferred compensation program
Sexual Harassment Refresher for Managers & Supervisors
Sexual Harassment Refresher for Managers & Supervisors Image

HR0066 - This mandatory two-hour training is designed as a refresher class for all managers and supervisors who have taken the HRLA: EEO class. This course provides helpful tools and practical examples on how managers and supervisors should handle sexual harassment in the workplace. The two forms of sexual harassment are identified in this course as well as guidelines on how to prevent and correct sexual harassment situations in the workplace.

This course satisfies the legal requirements of AB 1825 and must be repeated every two years.

Workplace Violence Recognition & Prevention - Mng/Sup
Workplace Violence Recognition & Prevention - Mng/Sup Image

HR0119 - Designed for managers and supervisors, this class reviews the effective methods and techniques to diffuse potentially hostile situations. Attendees will also learn  the steps to take to ensure the physical safety of staff and clients in potentially hostile situations. Proper reporting and documentation will also be reviewed.

Managers and Supervisors are required to take this class within 6 months from date of hire and repeat it every 3 years.

Workplace Violence Recognition & Prevention - General Employees
Workplace Violence Recognition & Prevention - General Employees Image

HR0117 - All San Joaquin County employees are required to attend this class. Participants will learn effective methods and techniques to diffuse potentially hostile situations, how to recognize inappropriate and potentially violent behavior, and the steps to take to ensure the physical safety of staff and clients in potentially hostile situations.

Employees are required to take this class within 6 months from date of hire and repeat it every 5 years.

MHN Workshops
MHN: Building Resilience
MHN: Building Resilience Image
HR0647 - Healthy, resilient people have stress-hardy personalities and learn valuable lessons from challenging experiences. They rebound from major setbacks even stronger than before. Resilient individuals can change to a new way of working and living when an old way is no longer possible. This workshop discusses the different aspects of resilience, and provides strategies for developing and enhancing personal resilience.
MHN: Fitness and Your Brain: Avoiding Dementia
MHN: Fitness and Your Brain: Avoiding Dementia Image
HR0652 - Dementia refers to a group of mental conditions that interfere with a person's ability to think clearly, make decisions and carry out the activities of daily living. Dementia will become more prevalent as our elderly population increases. this workshop discusses ways to prevent or delay the onset of dementia.
MHN: Understanding Elder Care Issues
MHN: Understanding Elder Care Issues Image
HR0657 - With the largest over-70 population in U.S. History, eldercare is a major issue for many American families. Adult children face practical and emotional challenges as they struggle to care for their parents while meeting other family and work obligations. These issues are made more complex because of shifting roles - Adult children now find themselves in the position of having to parent their parents.
MHN: Effective Interview Strategies
MHN: Effective Interview Strategies Image
HR0651 - Today's job seekers may need to use various strategies to find meaningful employment. One of the most critical tools in a job search is a good interviewing technique. With strong interview skills, the job seeker can answer tough questions articulately and confidently and demonstrate their qualifications for the job. This workshop helps participants navigate the interview process - from pre-interview preparations to interview follow-up.
MHN: Preventing Workplace Bullying
MHN: Preventing Workplace Bullying Image
HR0654 - Workplace bullying - defined as the repeated mistreatment of one or more employees with a malicious mix of humiliation, intimidation and sabotage of performance - is a growing concern for organizations. Workplace bullying can negatively impact productivity, well-being and morale. Learn how to define workplace bullying, describe the difference between bullying, harassment, and discrimination, and address the bullying behavior.
MHN: Lifestyle Issues for Pre-Retirement
MHN: Lifestyle Issues for Pre-Retirement Image
HR0653 - Good planning is the key to an easier transition and a richer, more satisfying retirement. This course introduces the many issues to address when planning for retirement, such as finances, health issues and lifestyle changes.
MHN: Dealing with Difficult People
MHN: Dealing with Difficult People Image
HR0649 - In both our business and personal lives, most of us have come across people we would label "difficult." This workshop examines what makes people "difficult," how difficult people activate our emotional triggers, and how to mitigate conflict in response to difficult behaviors.
MHN: Strategies for Working Parents
MHN: Strategies for Working Parents Image
HR0655 - When faced with the challenges of parenthood, many working parents feel guilty. The pressures and demands placed upon them are extraordinary, and many parents feel conflicted by the dual roles they must play. This workshop helps working parents explore strategies for achieving balance between the demands of work and family.
MHN: Delivering Excellent Customer Service
MHN: Delivering Excellent Customer Service Image
HR0650 - Excellent service - for both internal and external customers - is important to every organization. Excellent customer service includes managing customers' needs and expectations and dealing with difficult customer issues. This workshop examines how to handle these demands with sensitivity while managing personal stress.
MHN: Readiness for Healthy Change
MHN: Readiness for Healthy Change Image
HR0656 - It's not easy to make a healthy change, and it can be even harder to stick with it. in this workshop, participants will learn strategies for success - helping them prepare for, make and maintain a healthy change.
MHN: Smoking Cessation
MHN: Smoking Cessation Image
HR0639 Smoking Cessation

Presented by MHN

Smoking is a powerful addiction, and making the decision to quit is not easy. Yet, the American Cancer Society reports that 70 percent of smokers want to quit. In this workshop, participants learn the steps to becoming - and staying - tobacco-free.

Learning Objectives

After the workshop, participants should be able to:

  • Understand the addictive nature of smoking.
  • Define the quitting steps and determine behavioral readiness.
  • Know how to avoid smoking triggers.
  • Identify new tools and techniques to replace the smoking habit.
MHN: Career Managment and Career Planning
MHN: Career Managment and Career Planning Image
HR0648 - Career planning and management is a lifelong process - from choosing an occupation and getting a job to "growing" a job, navigating career transitions and eventually retiring. This workshop covers strategies for planning and building a career. participants will learn how to assess their talents and interests, create realistic educational goals, and develop the skills they need to succeed.
Learning objectives:
After the workshop, participants should be able to:
Understand the career planning process.
Describe their short-term and long-term career planning goals.
Examine barriers to reaching goals.
Develop a career action plan.
Professional Skills
Elective - Team Development for Leaders
Elective - Team Development for Leaders Image
HR0644 - This interactive course is a thorough introduction to team concepts and skills based on the Tuckman Model of team development. Anyone who works in teams, especially supervisors and project and team leaders, will benefit from this course. The individual and team activities will stimulate interest and reinforce key concepts that students can apply right away.
Elective - Presentation Skills
Elective - Presentation Skills Image
HR0166 - The purpose of this course is to empower participants to prepare and deliver better presentations in terms of capturing, keeping and motivating the audience. Your delivery, confidence, organization, flow, and competence will increase from this course.
Elective - Enhancing Interpersonal Skills
Elective - Enhancing Interpersonal Skills Image
HR0168 - For many years in the workplace, we have focused on becoming technical masters in our work. We have not had the same attention placed on people skills. While good people skills are something we know when we see, they are hard to quantify. This class will help you to sharpen your people skills by better understanding others and yourself.
Elective - Grammar for Professional Documents
Elective - Grammar for Professional Documents Image
HR0640 Grammar for Professional Documents

This course will increase participants' ability to use professional grammar that encourages readers and builds credibility.

Objectives

Upon completion, participants will be able to:
  • Understand the basics of grammar
  • Avoid the most common writing errors
  • Write more concisely by eliminating unnecessary words
  • Encourage others to read your writing
  • Provide readers what they expect in a professional business document
Elective - Conflict Management Skills
Elective - Conflict Management Skills Image
HR0641 Conflict Management Skills

Conflict is not inherently bad, but it can be destructive when it is ignored or managed improperly. Therefore, it's what you do with conflict that matters. This course is about creating an environment of respectful and effective communication that encourages employees to address issues instead of ignoring them.

Objectives

Upon completion, participants will be better prepared to:
  • Identify the five responses to conflict
  • Confront issues openly
  • Deal with difficult behavior
  • Appreciate differences in fellow employees
  • Give and receive constructive feedback
Elective - Time Management a Systems Approach
Elective - Time Management a Systems Approach Image

HR0629 - This is one of the most mystifying elements of life. While philosophers and scientists are pondering its secrets, you have already discovered the symptoms of time mismanagement that can lead to frustration and loss of motivation:

  • No matter how hard one works, there's always too much to do
  • A feeling that time has become a taskmaster
  • Less and less satisfaction with work at the end of the day

This interactive course is for anyone who needs to master time and become more effective personally and professionally. The individual and team activities will stimulate interest and reinforce key concepts that you can apply right away.

Elective - Customer Service and the Angry Customer
Elective - Customer Service and the Angry Customer Image

HR0167 - Not every customer interaction is going to be a positive experience, but a strong customer service foundation can make difficult interactions easier to handle. This class focuses on the basics of customer service and helps participants develop a plan for positive interactions with customers.

Participants will :

  • Define excellent customer service
  • Be able to recognize the different difficult personality types
  • Create an action plan to deal with angry customers
Elective - Systematic Problem Solving
Elective - Systematic Problem Solving Image
HR0145 - There's one thing we all have in common: problems. Here's something most people don't have in common: a systematic way to address problems. Instead, individuals and teams take a knee-jerk reaction approach that usually results in a "Band-Aid" instead of a real fix. This course is for anyone who solves workplace problems, especially on teams. It's especially helpful for avoiding the #1 cause of frustration on problem-solving teams: suggesting a solution before the problem is understood.
Retirement Classes
Retirement: Mid-Career Retirement Planning
Retirement: Mid-Career Retirement Planning Image

HR0163 - This is a half-day seminar. This seminar will mostly benefit those employees who are mid-career oriented and will most likely work for the County at least another 10 years before retiring

The course will cover:

  • Social Security
  • County Health Care Benefits
  • 457 Deferred Compensation
Retirement: Those about to Retire
Retirement: Those about to Retire Image

HR0026 - This half-day workshop teaches many of the practical steps that you need to take to prepare for imminent retirement. Spouses are welcomed to attend.

The course will cover:

  • 37 Retirement Benefits
  • Social Security Benefits
  • Health Care Benefits
  • Deferred Compensation
  • Retired Employees
Safety Courses
Emergency Preparedness
Emergency Preparedness Image

HR0141 - Whether serving as a disaster worker for the County or dealing with an emergency, all  employees should know how to safely react  and respond. This class  identifies  conditions and hazards that may occur in San Joaquin County and the public services workplace.  This class is San Joaquin County Board mandated (please refer to section 1910 CAO manual), and also meets State and County requirements.

Employees are required to take this class only once.

Experienced Driver 4
Experienced Driver 4 Image

HR0176 - This course is mandatory for all employees who operate a County vehicle or use their own vehicle for work  purposes. Through examples and skills exercises, participants will have an opportunity to review and sharpen their defensive driving skills.

Participants will:

  • Learn defensive driving tips
  • Learn how to perform a pre-trip check
  • Recognize potentially unsafe driving conditions
  • Recognize and avoid unsafe driving behaviors

Employees are required to take this class only once.

Wellness Classes
Summer Shape Up
Summer Shape Up Image
HR0244 - This class will help you find you motivation to "Spring into Fitness." Learn how to make the most of your time using circuit training and receive a customizable workout. This class also covers summer safety and dispels the most common exercise myths.
Back Care
Back Care Image
HR0255 - This workshop will provide tips for protecting your back with things like regular exercise, proper posture, spine, etc. Proper form and sample exercises will be reviewed with plenty of time for practice.
The Science of Happiness
The Science of Happiness Image
HR0610 - What is happiness? What makes people happy? Are we born with a set ability for happiness? Can we be happier? What have psychologists/scientists discovered about this? This class discusses the various routes to happiness and gives suggestions on activities to find greater life satisfaction.
Taking Care of You: Coping Skills for Caregivers
Taking Care of You: Coping Skills for Caregivers Image
HR0646 - Learn more about how to best care for yourself while taking care of those who cannot take care of themselves.
Mindful Eating
Mindful Eating Image
HR0613 - This is a behavior change based workshop. This workshop looks at "non-hunger eating," cravings, and self-defeating beliefs about foot and weight, helping participants manage these challenges through mindfulness based techniques. This workshop will have participants creating a workable plan for becoming more mindful around eating.
Be a Better Communicator
Be a Better Communicator Image
HR0618 - How to perfect your communication style with anyone and how to convey the best intended message for maximum results.
Beat the Heat: How to Enjoy Summer Safely
Beat the Heat: How to Enjoy Summer Safely Image
HR0645 - Enjoy the great outdoors this summer in a safe way. this workshop will look at specific summer health concerns including sun exposure, insect protection and outdoor food safety precautions. Learn more about Heat Related illness Prevention and treatment.
Computer Skills
PowerPoint Image
PowerPoint
HR0040 - PowerPoint 2010 has been redesigned to make it easier to create powerful presentations in a short amount of time.  Whether you are new to PowerPoint or simply new to the 2010 version, this course will offer you tips and tricks to ... Read More
Word Level 1 Image
Word Level 1
HR0195 - This class is intended to help new and existing users get up to speed quickly using Word 2007 (2010).  In class, the basics of the interface, printing, text formatting will be covered. Using hands-on exercises students will cre... Read More
Excel Level 2 Image
Excel Level 2
HR0199 - Once you have mastered the beginning steps of Excel 1, it’s time to move to the next level. Learn techniques for creating profession looking documents. Proficiency in or completion of Excel 1  is recommended. Participants wil... Read More
Excel Level 1 Image
Excel Level 1
HR0196 - Microsoft Excel is one of the most powerful and widely used spreadsheet applications available today. If you are new to Excel, new to the 2007 or the 2010 version, this course will offer hands-on training to master the basics and p... Read More
Word Level 2 Image
Word Level 2
HR0198 - Do you wonder if there is an easier way to do the tasks you do every day?  Do you enjoy learning how to work smarter and faster instead of harder? Then this workshop is for ... Read More
HR Leadership Academy
HRLA: Civil Service Rules Image
HRLA: Civil Service Rules
HR0100 - This course is designed to provide an overview of the County’s Civil Service Rules, and to create a greater understanding of the civil service merit process that  includes... Read More
HRLA: Communication & Conflict Management Image
HRLA: Communication & Conflict Management
HR0008 - This course offers supervisors and managers the opportunity to improve on their communication skills. Participants will review the communication process and receive tips on active listening skills. Participants will a... Read More
HRLA: EEO: Discrimination and Harassment Prevention Image
HRLA: EEO: Discrimination and Harassment Prevention
HR0070 - This course is designed to help supervisors and managers understand their legal responsibilities in preventing and addressing discrimination and workplace harassment complaints. New or first-time... Read More
HRLA: Hiring and Interview Skills Image
HRLA: Hiring and Interview Skills
HR0027 - This course discusses the do’s and don’ts of a hiring interview. Participants will learn the County’s hiring process and get helpful tips on developing interview questions and rating job applicants. ... Read More
HRLA: Leave Administration Image
HRLA: Leave Administration
HR0101 - This course provides participants with a general overview of the County’s leave policies and the various state and federal laws that provide “protected leave” to County employees. Topics such as Military Leave, ... Read More
HRLA: Risk Management: What Every Manager Should Know Image
HRLA: Risk Management: What Every Manager Should Know
HR0052 - This course provides managers and supervisors with a basic understanding of their roles and responsibilities in the areas of employee safety and risk management. Participants will: ... Read More
HRLA: SJC Performance Evaluation Guidelines Image
HRLA: SJC Performance Evaluation Guidelines
HR0057 - This course provides participants with general guidelines on conducting effective performance appraisals. Participants will also review the  County’s Civil Service Rules t... Read More
Mandatory Courses
New Employee Orientation Image
New Employee Orientation
HR0047 - This course will familiarize new employees with the County’s vision, mission, organizational structure and services, general workplace rules, diversity program, and other critical policies and procedures. This course includes rep... Read More
Information Security Awareness Image
Information Security Awareness
HR0614 - This online course should be completed every 2 years. Taking the Information Security Awareness course: Securing the Human   Go to https://access.sans.org and enter your username and password. Your username is your e... Read More
Discrimination/Harassment Awareness & Prevention Image
Discrimination/Harassment Awareness & Prevention
HR0151 - Attendees will learn how to recognize and prevent discrimination and  harassment in the workplace. The training will also review ... Read More
Diversity, Respect & Inclusion Image
Diversity, Respect & Inclusion
HR0130 - San Joaquin County is committed to fostering an environment of inclusion, equality, and  understanding that values diversity and respects the individual differences that enr... Read More
Employee Benefits Enrollment Image
Employee Benefits Enrollment
HR0001 - As a new employee of San Joaquin County, you have a wide variety of benefits available to you and your eligible dependents. The Benefits staff will be available to answer your questions and assist you in choosing the ... Read More
Sexual Harassment Refresher for Managers & Supervisors Image
Sexual Harassment Refresher for Managers & Supervisors
HR0066 - This mandatory two-hour training is designed as a refresher class for all managers and supervisors who have taken the HRLA: EEO class. This course provides helpful tools and... Read More
Workplace Violence Recognition & Prevention - Mng/Sup Image
Workplace Violence Recognition & Prevention - Mng/Sup
HR0119 - Designed for managers and supervisors, this class reviews the effective methods and techniques to diffuse potentially hostile situations. Attendees will also learn  the step... Read More
Workplace Violence Recognition & Prevention - General Employees Image
Workplace Violence Recognition & Prevention - General Employees
HR0117 - All San Joaquin County employees are required to attend this class. Participants will learn effective methods and techniques to diffuse potentially hostile situations, how to recognize inappropriate and potentially vi... Read More
MHN Workshops
MHN: Building Resilience Image
MHN: Building Resilience
HR0647 - Healthy, resilient people have stress-hardy personalities and learn valuable lessons from challenging experiences. They rebound from major setbacks even stronger than before. Resilient individuals can change to a new way of working... Read More
MHN: Fitness and Your Brain: Avoiding Dementia Image
MHN: Fitness and Your Brain: Avoiding Dementia
HR0652 - Dementia refers to a group of mental conditions that interfere with a person's ability to think clearly, make decisions and carry out the activities of daily living. Dementia will become more prevalent as our elderly population in... Read More
MHN: Understanding Elder Care Issues Image
MHN: Understanding Elder Care Issues
HR0657 - With the largest over-70 population in U.S. History, eldercare is a major issue for many American families. Adult children face practical and emotional challenges as they struggle to care for their parents while meeting other famil... Read More
MHN: Effective Interview Strategies Image
MHN: Effective Interview Strategies
HR0651 - Today's job seekers may need to use various strategies to find meaningful employment. One of the most critical tools in a job search is a good interviewing technique. With strong interview skills, the job seeker can answer tough qu... Read More
MHN: Preventing Workplace Bullying Image
MHN: Preventing Workplace Bullying
HR0654 - Workplace bullying - defined as the repeated mistreatment of one or more employees with a malicious mix of humiliation, intimidation and sabotage of performance - is a growing concern for organizations. Workplace bullying can negat... Read More
MHN: Lifestyle Issues for Pre-Retirement Image
MHN: Lifestyle Issues for Pre-Retirement
HR0653 - Good planning is the key to an easier transition and a richer, more satisfying retirement. This course introduces the many issues to address when planning for retirement, such as finances, health issues and lifestyle changes.
MHN: Dealing with Difficult People Image
MHN: Dealing with Difficult People
HR0649 - In both our business and personal lives, most of us have come across people we would label "difficult." This workshop examines what makes people "difficult," how difficult people activate our emotional triggers, and how to mitigate... Read More
MHN: Strategies for Working Parents Image
MHN: Strategies for Working Parents
HR0655 - When faced with the challenges of parenthood, many working parents feel guilty. The pressures and demands placed upon them are extraordinary, and many parents feel conflicted by the dual roles they must play. This workshop helps wo... Read More
MHN: Delivering Excellent Customer Service Image
MHN: Delivering Excellent Customer Service
HR0650 - Excellent service - for both internal and external customers - is important to every organization. Excellent customer service includes managing customers' needs and expectations and dealing with difficult customer issues. This work... Read More
MHN: Readiness for Healthy Change Image
MHN: Readiness for Healthy Change
HR0656 - It's not easy to make a healthy change, and it can be even harder to stick with it. in this workshop, participants will learn strategies for success - helping them prepare for, make and maintain a healthy change.
MHN: Smoking Cessation Image
MHN: Smoking Cessation
HR0639 Smoking Cessation Presented by MHN Smoking is a powerful addiction, and making the decision to quit is not easy. Yet, the American Cancer Society reports that 70 percent of smokers want to quit. In this workshop, part... Read More
MHN: Career Managment and Career Planning Image
MHN: Career Managment and Career Planning
HR0648 - Career planning and management is a lifelong process - from choosing an occupation and getting a job to "growing" a job, navigating career transitions and eventually retiring. This workshop covers strategies for planning and buildi... Read More
Professional Skills
Elective - Team Development for Leaders Image
Elective - Team Development for Leaders
HR0644 - This interactive course is a thorough introduction to team concepts and skills based on the Tuckman Model of team development. Anyone who works in teams, especially supervisors and project and team leaders, will benefit from this c... Read More
Elective - Presentation Skills Image
Elective - Presentation Skills
HR0166 - The purpose of this course is to empower participants to prepare and deliver better presentations in terms of capturing, keeping and motivating the audience. Your delivery, confidence, organization, flow, and competence will increa... Read More
Elective - Enhancing Interpersonal Skills Image
Elective - Enhancing Interpersonal Skills
HR0168 - For many years in the workplace, we have focused on becoming technical masters in our work. We have not had the same attention placed on people skills. While good people skills are something we know when we see, they are hard to qu... Read More
Elective - Grammar for Professional Documents Image
Elective - Grammar for Professional Documents
HR0640 Grammar for Professional Documents This course will increase participants' ability to use professional grammar that encourages readers and builds credibility. Objectives Upon completion, participants will be a... Read More
Elective - Conflict Management Skills Image
Elective - Conflict Management Skills
HR0641 Conflict Management Skills Conflict is not inherently bad, but it can be destructive when it is ignored or managed improperly. Therefore, it's what you do with conflict that matters. This course is about creating an environme... Read More
Elective - Time Management a Systems Approach Image
Elective - Time Management a Systems Approach
HR0629 - This is one of the most mystifying elements of life. While philosophers and scientists are pondering its secrets, you have already discovered the symptoms of time mismanagement that can lead to frustration and loss of... Read More
Elective - Customer Service and the Angry Customer Image
Elective - Customer Service and the Angry Customer
HR0167 - Not every customer interaction is going to be a positive experience, but a strong customer service foundation can make difficult interactions easier to handle. This class focuses on the basics of customer service and ... Read More
Elective - Systematic Problem Solving Image
Elective - Systematic Problem Solving
HR0145 - There's one thing we all have in common: problems. Here's something most people don't have in common: a systematic way to address problems. Instead, individuals and teams take a knee-jerk reaction approach that usually results in a... Read More
Retirement Classes
Retirement: Mid-Career Retirement Planning Image
Retirement: Mid-Career Retirement Planning
HR0163 - This is a half-day seminar. This seminar will mostly benefit those employees who are mid-career oriented and will most likely work for the County at least another 10 years before retiring The cours... Read More
Retirement: Those about to Retire Image
Retirement: Those about to Retire
HR0026 - This half-day workshop teaches many of the practical steps that you need to take to prepare for imminent retirement. Spouses are welcomed to attend. The course will cover: ... Read More
Safety Courses
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Emergency Preparedness
HR0141 - Whether serving as a disaster worker for the County or dealing with an emergency, all  employees should know how to safely react  ... Read More
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Experienced Driver 4
HR0176 - This course is mandatory for all employees who operate a County vehicle or use their own vehicle for work  purposes. Through examples and skills exercises, participants will... Read More
Wellness Classes
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Summer Shape Up
HR0244 - This class will help you find you motivation to "Spring into Fitness." Learn how to make the most of your time using circuit training and receive a customizable workout. This class also covers summer safety and dispels the most com... Read More
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Back Care
HR0255 - This workshop will provide tips for protecting your back with things like regular exercise, proper posture, spine, etc. Proper form and sample exercises will be reviewed with plenty of time for practice.
The Science of Happiness Image
The Science of Happiness
HR0610 - What is happiness? What makes people happy? Are we born with a set ability for happiness? Can we be happier? What have psychologists/scientists discovered about this? This class discusses the various routes to happiness and gives s... Read More
Taking Care of You: Coping Skills for Caregivers Image
Taking Care of You: Coping Skills for Caregivers
HR0646 - Learn more about how to best care for yourself while taking care of those who cannot take care of themselves.
Mindful Eating Image
Mindful Eating
HR0613 - This is a behavior change based workshop. This workshop looks at "non-hunger eating," cravings, and self-defeating beliefs about foot and weight, helping participants manage these challenges through mindfulness based techniques. Th... Read More
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Be a Better Communicator
HR0618 - How to perfect your communication style with anyone and how to convey the best intended message for maximum results.
Beat the Heat: How to Enjoy Summer Safely Image
Beat the Heat: How to Enjoy Summer Safely
HR0645 - Enjoy the great outdoors this summer in a safe way. this workshop will look at specific summer health concerns including sun exposure, insect protection and outdoor food safety precautions. Learn more about Heat Related illness Pre... Read More

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