Course Catalog

All HRLA classes are offered in a Cohort series. Please select your Cohort and note all dates required to complete the series. HRLA Course Descriptions 2025 Cohort Schedules

HR0070 - This course is designed to help supervisors and managers understand their legal responsibilities in preventing and addressing discrimination and workplace harassment complaints.

New or first-time managers and supervisors are required to take this class within 6 months of appointment into a supervisory position to meet the legal requirements of AB1825.

Participants will:

• Become familiar with the  concept of Equal Employment Opportunity (EEO)
• Understand the federal and state laws that prohibit discrimination
• Be aware of the County’s policies and procedures on discrimination and harassment

There is a 5-step process to complete these self-guided course(s):

1. Staff will need to complete the Department of Fair & Equal Housing (DFEH) online Sexual Harassment Training and save and/or print their certificate of completion by going to: https://www.dfeh.ca.gov/shpt/
2. Staff will need to go to www.sjcengage.com and click on the Learning/Online Learning/Mandatory Courses tab
3. Staff will need to select Sexual Harassment Prevention and choose whether they are supervisory or non-supervisory
4. Staff will need to watch the supplemental video for their designated classification.
5. Staff will need to click on the Training Acknowledgment Form and print/fill out/sign and return the form to sjcengage@sjgov.org to receive credit for the course

All DFLS classes are offered in a Cohort Series. Please select your Cohort and note all dates to complete the series. See individual courses for course descriptions. DFLS Course Descriptions 2025 Cohort Schedule

HR0235 - Complete Training Acknowledgement Form once you have watched the video and submit to SJCENGAGE@sjgov.org.     https://sjcengage.com/mandatory-courses/

HR0721- This course covers processes that maintain the confidentiality, integrity and availability of business data in various forms. Complete Training Acknowledgement Form once you have watched the video and submit to SJCENGAGE@sjgov.org.     https://sjcengage.com/mandatory-courses/

HR0117 - All San Joaquin County employees are required to attend this class. Participants will learn effective methods and techniques to diffuse potentially hostile situations, how to recognize inappropriate and potentially violent behavior, and the steps to take to ensure the physical safety of staff and clients in potentially hostile situations.

Employees are required to take this class within 6 months from date of hire and repeat it every 5 years.

Once registered, you will receive the webinar link from SJCENGAGE@sjgov.org no later than a day before the course.  

HR0119 - Designed for managers and supervisors, this class reviews the effective methods and techniques to diffuse potentially hostile situations. Attendees will also learn  the steps to take to ensure the physical safety of staff and clients in potentially hostile situations. Proper reporting and documentation will also be reviewed.

Managers and Supervisors are required to take this class within 6 months from date of hire and repeat it every 3 years.

Once registered, you will receive the webinar link from SJCENGAGE@sjgov.org no later than a day before the course.  

HR0001 - As a new employee of San Joaquin County, you have a wide variety of benefits available to you and your eligible dependents. The Benefits staff will be available to answer your questions and assist you in choosing the plans that best suit your needs at this workshop. The comprehensive benefits package includes:

• Medical, dental, vision and life insurance
• Flexible spending account options for dependent care and un-reimbursable health care expenses
• Deferred compensation program
• Retirement, Pension Plan
• Labor organization presentations

  Once registered, you will receive the webinar link from SJCENGAGE@sjgov.org no later than a day before the course.  

HR0130 - San Joaquin County is committed to fostering an environment of inclusion, equality, and  understanding that values diversity and respects the individual differences that enrich the workplace. This training provides all San Joaquin County employees the tools necessary to gain a deeper understanding and awareness of diversity.

Employees are required to take this class within 6 months from date of hire and repeat it every 5 years.

  Once registered, you will receive the webinar link from SJCENGAGE@sjgov.org no later than a day before the course.  

HR0151 - Attendees will learn how to recognize and prevent discrimination and  harassment in the workplace. The training will also review Federal and State laws as well as County policies regarding discrimination and harassment. San Joaquin County’s Sexual Harassment Policies and Procedures and Civil Service Rule 20 will also be reviewed and discussed during the training.

Employees are required to take this class within 6 months from date of hire and repeat it every 2 years.

There is a 5-step process to complete these self-guided course(s):

1. Staff will need to complete the Department of Fair & Equal Housing (DFEH) online Sexual Harassment Training and save and/or print their certificate of completion by going to: https://www.dfeh.ca.gov/shpt/
2. Staff will need to go to www.sjcengage.com and click on the Learning/Online Learning/Mandatory Courses tab
3. Staff will need to select Sexual Harassment Prevention and choose whether they are supervisory or non-supervisory
4. Staff will need to watch the supplemental video for their designated classification.
5. Staff will need to click on the Training Acknowledgment Form and print/fill out/sign and return the form to sjcengage@sjgov.org to receive credit for the course

HR0047 - This course will familiarize new employees with the County’s vision, mission, organizational structure and services, general workplace rules, diversity program, and other critical policies and procedures. The full two day version of this course includes representatives from the following organizations:

• Human Resources Department
• Equal Employment Opportunity Office
• Risk Management
• SJCERA Retirement
• Deferred Compensation Representative
• Union Representative Presentation

Once registered, you will receive the webinar link from SJCENGAGE@sjgov.org no later than a day before the course.  

Communication is perhaps the most important skill to develop in order to be effective in the workplace, and it can be developed with practice. This class will help participants learn how to determine the goal of a conversation and what to do before, during, and after it, in addition to identifying barriers and use best practices.

Second only to verbal communication, written communication is a key to being a successful manager. Not only does effective writing help communicate what the manager is trying to say, but it also creates an image for the reader - whether he or she is a client, employee or associate. Learn how to make your writing convey the right message.

What does it take to be a good leader? How do we define it? In school, children have their first experience with leadership through authority figures such as a principals. But in the work world, leadership is so much more. Attendees will gain an understanding of various types of leadership styles, skills, and means of execution. By working on a project, they will be able to identify their leadership style as well as preferences for what kind of leader they are or with whom they like to work.

Good manners and business etiquette have always been based on common sense and thoughtfulness. Social skills can help us build more productive relationships and project a positive image. This class will include an interactive discussion on the do’s and don'ts of business etiquette, including email etiquette.

HR0623- This course will give you the tools to develop one of the most important traits of personal and professional success. Lean the barriers that interfere with listening and develop awareness of how attitudes affect the way people listen. You will examine how poor listening habits are developed and learn the guidelines to empathetic listening. Properly applied, this course will change your life. Course Objectives:

• Discover your listening style and how you can develop your skills
• Explain the three levels of listening and the effect each has on communication and relationships
• Use techniques for getting the whole message
• Learn listening skills to solve problems and get buy-in

HR0821-Few things positively impact employee and organizational performance more than accountability in the workplace. Where do you stand on this topic, and are you reaping the benefits of its power? We will glance at evidence that supports accountability, explore indicators to increase our awareness, and consider methods to take action.

• A working definition
• The case for accountability
• Two indicators you don't have it
  • Behavior- The language of excusing and blaming
  • Performance- Ignored measures of time and quality
• Three ways to get it
  • Organizational accountability--Build to last
  • Managerial accountability--Model the way
  • Personal accountability--See it, own it, solve it, do it

HR0723- An analyst’s work product needs to be clear, concise, logical, and correct. The first step in meeting these requirements is to plan effectively before writing—the best planners are the best writers. This class will help you analyze and organize your writing project, as well as help you choose the most effective way to present completed staff work to your audience. Writing Skills for Analysts helps participants learn how to become more competent and confident writers, to overcome writer’s block, to employ critical thinking, and to communicate using clear, concise, and correct language. Objectives

• Organize thoughts and write with purpose and conviction
• Effectively plan for audience, purpose, message, and tone
• Incorporate logic / critical thinking in your writing

Once registered, you will receive the webinar link from SJCENGAGE@sjgov.org no later than a day before the course.  

HR0822 - Participants in this course will increase their ability to write letters and emails in a professional way that saves time, promotes readership, and builds credibility.

Course Description: Introduction to accident investigation provides an introduction to basic accident investigation procedures and describes accident analysis techniques. The goal of the course is to help participants gain the basic skills necessary to conduct an effective accident investigation.   Who should attend: Managers and Supervisors (Foremen and Lead Workers) who may be responsible for conducting accident and/or near-miss investigations.   What they 'll learn:   Guidance for identifying root causes of incidents and/or near misses in order to prevent their recurrence Techniques to approach, identify and control the underlying or root causes of all incidents/accidents in order to prevent their recurrence Provides guidance on conducting an incident/accident investigation Accident investigation concepts Characteristics of an effective accident investigation program   Once registered, you will receive the webinar link from SJCENGAGE@sjgov.org no later than a day before the course.      

HR0160 - This workshop will cover some of the requirements for Department of Transportation commercial drivers as well as meet the County’s compliance standards. The County’s Alcohol and Drug Abuse Policy requires that only trained managers (defined as Executive, Senior Management, Middle Management, Sheriff’s Management and Sheriff’s Sergeant) may refer employees for testing under reasonable suspicion. This training meets our County policy requirement.

HR0176 - This course is mandatory for all employees who operate a County vehicle or use their own vehicle for work  purposes. Through examples and skills exercises, participants will have an opportunity to review and sharpen their defensive driving skills.

Participants will:

• Learn defensive driving tips
• Learn how to perform a pre-trip check
• Recognize potentially unsafe driving conditions
• Recognize and avoid unsafe driving behaviors

Employees are required to take this class only once.

  Once registered, you will receive the webinar link from SJCENGAGE@sjgov.org no later than a day before the course.  

Even smart people with good jobs and high-paying compensation can find themselves in financial problems. This includes cash flow and debt issues that can be a daily distraction and make for 'bad' corporate and personal behavior. This course will address the personal impact of financial inaction, the effect on family, and some of the simple and small steps necessary to initiate significant change.

In this introductory meditation workshop we will use guided imagery and breathing to learn how relaxation techniques make you even more productive during the day and help you sleep better at night.

Understanding personality types can be somewhat confusing. This one-hour seminar is designed to gain a practical understanding of the different types of personalities and teach you how personality types can impact our behavior. Participants will identify their own personality type to learn how to use type preference as an energy management tool that enhances their skills in interpersonal communication.

If you're feeling overwhelmed by the pressures of everyday work and home life, then this workshop focusing on burnout issues will help you bring your life back into balance. Learn to identify the symptoms of burnout and explore strategies for coping with and avoiding burnout.

Civil rights issues, financial concerns and the feeling of uncertainty has taken this world to a whole new level, which is why resiliency during a pandemic is crucial. This state-of-the-art class will focus on the key attributes of a resilient person in the current situation and invite us to examine the specific skills we need to thrive during times of adversity.

Donuts for breakfast, candy bar for lunch? Eating on the run? Does this sound familiar? Participants in this seminar learn the benefits of nutrition, including the importance of making informed food choices to develop and maintain sound eating habits.

We all have different perspectives when defining a challenging person. Some people challenge the lives of many others, and then, there are types who can just get under our skin and push our buttons. Regardless of the particulars, we have two choices: we can learn how to effectively deal with the difficult person, or, we can remove the possibility of interaction with them. In this class we will learn how to deal with the challenging people in our lives.

The goal of this seminar is to equip participants with the self-reflective tools needed to define kindness in their own lives. In today's world, kindness is more important than ever before, as we struggle together to adjust and adapt to an ever-changing idea of ‘normal’. We will acknowledge why empathy and emotional intelligence are essential traits for everyone, and how kindness - an act of doing good deeds towards others - is needed in the workplace and at home with our friends, families and in our communities.