Course Catalog

All HRLA classes are offered in a Cohort series. Please select your Cohort and note all dates required to complete the series. HRLA Course Descriptions 2023 Cohort 1 schedule 2023 Cohort 2 schedule 2023 Cohort 3 schedule 2023 Cohort 4 schedule  

HR0070 - This course is designed to help supervisors and managers understand their legal responsibilities in preventing and addressing discrimination and workplace harassment complaints.

New or first-time managers and supervisors are required to take this class within 6 months of appointment into a supervisory position to meet the legal requirements of AB1825.

Participants will:

• Become familiar with the  concept of Equal Employment Opportunity (EEO)
• Understand the federal and state laws that prohibit discrimination
• Be aware of the County’s policies and procedures on discrimination and harassment

There is a 5-step process to complete these self-guided course(s):

1. Staff will need to complete the Department of Fair & Equal Housing (DFEH) online Sexual Harassment Training and save and/or print their certificate of completion by going to: https://www.dfeh.ca.gov/shpt/
2. Staff will need to go to www.sjcengage.com and click on the Learning/Online Learning/Mandatory Courses tab
3. Staff will need to select Sexual Harassment Prevention and choose whether they are supervisory or non-supervisory
4. Staff will need to watch the supplemental video for their designated classification.
5. Staff will need to click on the Training Acknowledgment Form and print/fill out/sign and return the form to sjcengage@sjgov.org to receive credit for the course

All DFLS classes are offered in a Cohort Series. Please select your Cohort and note all dates to complete the series. See individual courses for course descriptions. DFLS Course Descriptions 2023 DFLS Cohort 1 schedule 2023 DFLS Cohort 2 schedule 2023 DFLS Cohort 3 schedule

HR0721- This course covers processes that maintain the confidentiality, integrity and availability of business data in various forms. Complete Training Acknowledgement Form once you have watched the video and submit to SJCENGAGE@sjgov.org.     https://sjcengage.com/mandatory-courses/

HR0729- This course discusses what COVID-19 is, how it is transmitted and signs and symptoms to watch for. It will explain the sources of exposure, hazards associated with exposure, and appropriate workplace protocols in place to prevent or reduce likelihood of exposure. It will also cover Personal Protective Equipment (PPE); what PPE is necessary; how to properly don (put on), use, and doff (take off) PPE; how to properly dispose of or disinfect, inspect for damage, and maintain PPE; and the limitations of PPE.   Complete Training Acknowledgement Form and submit to SJCENGAGE@sjgov.org       https://sjcengage.com/mandatory-courses/

HR0117 - All San Joaquin County employees are required to attend this class. Participants will learn effective methods and techniques to diffuse potentially hostile situations, how to recognize inappropriate and potentially violent behavior, and the steps to take to ensure the physical safety of staff and clients in potentially hostile situations.

Employees are required to take this class within 6 months from date of hire and repeat it every 5 years.

Once registered, you will receive the webinar link from SJCENGAGE@sjgov.org no later than a day before the course.  

HR0119 - Designed for managers and supervisors, this class reviews the effective methods and techniques to diffuse potentially hostile situations. Attendees will also learn  the steps to take to ensure the physical safety of staff and clients in potentially hostile situations. Proper reporting and documentation will also be reviewed.

Managers and Supervisors are required to take this class within 6 months from date of hire and repeat it every 3 years.

Once registered, you will receive the webinar link from SJCENGAGE@sjgov.org no later than a day before the course.  

HR0001 - As a new employee of San Joaquin County, you have a wide variety of benefits available to you and your eligible dependents. The Benefits staff will be available to answer your questions and assist you in choosing the plans that best suit your needs at this workshop. The comprehensive benefits package includes:

• Medical, dental, vision and life insurance
• Flexible spending account options for dependent care and un-reimbursable health care expenses
• Deferred compensation program
• Retirement, Pension Plan
• Labor organization presentations

  Once registered, you will receive the webinar link from SJCENGAGE@sjgov.org no later than a day before the course.  

HR0130 - San Joaquin County is committed to fostering an environment of inclusion, equality, and  understanding that values diversity and respects the individual differences that enrich the workplace. This training provides all San Joaquin County employees the tools necessary to gain a deeper understanding and awareness of diversity.

Employees are required to take this class within 6 months from date of hire and repeat it every 5 years.

  Once registered, you will receive the webinar link from SJCENGAGE@sjgov.org no later than a day before the course.  

HR0151 - Attendees will learn how to recognize and prevent discrimination and  harassment in the workplace. The training will also review Federal and State laws as well as County policies regarding discrimination and harassment. San Joaquin County’s Sexual Harassment Policies and Procedures and Civil Service Rule 20 will also be reviewed and discussed during the training.

Employees are required to take this class within 6 months from date of hire and repeat it every 2 years.

There is a 5-step process to complete these self-guided course(s):

1. Staff will need to complete the Department of Fair & Equal Housing (DFEH) online Sexual Harassment Training and save and/or print their certificate of completion by going to: https://www.dfeh.ca.gov/shpt/
2. Staff will need to go to www.sjcengage.com and click on the Learning/Online Learning/Mandatory Courses tab
3. Staff will need to select Sexual Harassment Prevention and choose whether they are supervisory or non-supervisory
4. Staff will need to watch the supplemental video for their designated classification.
5. Staff will need to click on the Training Acknowledgment Form and print/fill out/sign and return the form to sjcengage@sjgov.org to receive credit for the course

HR0047 - This course will familiarize new employees with the County’s vision, mission, organizational structure and services, general workplace rules, diversity program, and other critical policies and procedures. The full two day version of this course includes representatives from the following organizations:

•  Human Resources Department
•  Equal Employment Opportunity Office
•  Risk Management
•  SJCERA Retirement
•  Deferred Compensation Representative
•  Union Representative Presentation

Once registered, you will receive the webinar link from SJCENGAGE@sjgov.org no later than a day before the course.  

HR0831--Having practical and feasible ways of managing your time is more critical today than ever. Although we can’t control time itself, we can develop good habits for being organized and proactive about how we use it. This program is about evaluating how we currently spend our time, identifying what interferes with getting the most our of our available time, and more effectively managing our time and workloads. Objectives: • Discuss the importance of evaluating how you use your time • Identify ineffective habits that can be changed • Explore ways to prioritize your time

HR0857- Listening is one of the most important skills you can develop. How well you listen has a major impact on your job effectiveness and on the quality of your relationships with others. By becoming a better listener, you can improve your productivity, as well as your ability to influence, persuade, avoid conflicts and negotiate. Objectives: • Describe the characteristics of active listening • Discuss why active listening is important • Identify the different aspects of the active listening process

HR0634 Coping With Depression Presented by MHN Severe of prolonged sadness can interfere with your life and work, or the life of someone you know, making normal activities impossible. You can help yourself or a co-worker or a family member by recognizing the sign of depression and taking action. This workshop discusses the causes and symptoms of the illness of depression, and offers guidelines on disease identification and treatment. Learning Objectives After the workshop, participants should be able to:

• Better understand depression.
• Understand how depression affects people based on age or gender.
• Know what to do if they or someone they know is depressed.
• Identify additional resources for managing depression.

HR0638 MHN: Managing Personal Finances Presented by MHN: To enjoy our success, we must balance what we spend with what we earn. This workshop will offer the tools to create a successful budget and spending plan. Participants will also analyze overspending and credit, avoid credit card fraud, and resolve problems with debt that have developed over time. Learning Objectives: After the workshop, participants should be able to:

• Assess their family's financial profile.
• Apply tips for creating financial balance.
• Identify their short-, medium- and long-term goals.
• Manage their credit more effectively.

 

HR0650 - Excellent service - for both internal and external customers - is important to every organization. Excellent customer service includes managing customers' needs and expectations and dealing with difficult customer issues. This workshop examines how to handle these demands with sensitivity while managing personal stress.

HR0850 - The conflicting demands of work and home can create stress and zap the time and energy needed to get everything done. In this course, you will be able to improve work-life balance by identifying competing demands on time and assessing central life values.  

HR0702 - Adjusting to retirement is a multifaceted process. Once the reality of retirement has set in, it is important to develop goals and find activities that give each day purpose and meaning. There are many opportunities when you retire. What will be your new life path? This workshop provides suggestions for life-purpose planning as you enter your retirement years.

HR0704 - Effective communication is the foundation for solid working relationships. When people are heard and understood, they’re better able to work together for successful outcomes and develop win-win solutions. Through skill development and practice, this workshop helps participants enhance workplace communication. Learning objectives: After the workshop, participants should be able to:

• Understand the connection between good working relationships and effective communication- Describe key elements of a clear message.
• Identify and overcome challenges to getting the message across.
• Apply techniques for building rapport

HR0844 -  Learn the principles of good nutrition as they apply to basic good health and helping to lower the risk of developing certain chronic conditions. This class is also helpful for those wishing to further improve control of chronic conditions. Participants will leave with a concrete plan for behavior change.

HR0710 - MHN's program provides information about nutrition and exercise basics to help participants reach - and maintain - a healthy weight.

HR0682- For some people, being organized just comes naturally. For others, not so much! However, being organized is possible. This program offers simple organizing strategies that can be practiced to produce significant results. Results that can decrease stress and help you to feel more ease and control in your life. Learning Objectives: After the workshop, participants should be able to:

• Establish a morning and evening routine.
• Declutter and organize their space.
• Devise weekly meal plans.
• Consolidate important information (health/ legal/ financial/emergency).
• Manage their time and tasks.

HR0663 - Anxiety is a normal part of life. It is an innate biological reaction - the body's way of telling us something isn't right. Anxiety reactions keep us from harm's way and help us react quickly to danger. If fear and anxiety become overwhelming, persistent or interfere with regular activities, though, an anxiety disorder may be the underlying cause. This workshop explores symptoms and treatments of the different types of anxiety disorders.

HR0820-During the holidays, it's easy to overcommit, leaving us with too much to do and too little time to do it. When we add the stress of a serious illness, with concerns about diagnoses, treatment, or recovery, the holidays may feel overwhelming at times. This workshop provides tips for individuals and caregivers on how to cope with an illness during the holiday season.

HR0841-- In recent years, there has been extensive research conducted on the benefits of practicing gratitude, or being thankful. Findings suggest that we can consciously cultivate gratitude, and by doing so, increase our happiness and well-being. In this course, you'll learn some easy-to-use practices, that when used regularly, can increase your amount of gratitude and have a positive impact in all areas of your life.  

HR0840--Many feel that there are not enough hours in the day. An effective strategy for time management can help us achieve our goals by doing more in less time, focusing on what is important, and feeling less stressed in the process. This course helps develop an individualized time management strategy. Objectives: • Lower work stress • Develop a sense of control over personal and professional productivity • Identify ways to do more in less time

HR004- Change is a constant, so handling it effectively is critical to success and well-being. This workshop reviews the change process and provides a positive framework for thinking about change. Objectives: • Find opportunity in change • Identify losses associated with change • Take responsibility for choices

HR0848- In philosophy, happiness refers to "the good life," or "flourishing." In psychology, it is a mental or emotional state of well-being that can be defined by positive emotions. Regardless of how it is defined, happiness is something people want. In this course we'll go over research-based strategies for cultivating your own happiness. Objectives: • Explore factors that determine our happiness levels • Review the five core elements of psychological well-being and happiness • Discuss strategies for increasing happiness levels

HR0849- The preteen and teen years are periods of intense growth, not only physically but also emotionally and intellectually. Since the primary goal of the teen years is to achieve independence, family life can sometimes feel confusing and turbulent. This program explores how parents can negotiate these sometimes-trying times while preparing their teens for adulthood. Objectives: • Understand the developmental task of adolescence • Identify parenting styles and their impact on teenagers • Know how to create, enforce, and negotiate rules with teens

HR0842--Daily exercise plays a key role in maintaining good health and managing weight. Exercise also assists in stress reduction, promotes healthy sleep and increases feeling of well-being. This workshop will focus on fitness and exercise and help participants develop a workout plan. Objectives: • Reduce unhealthy behaviors • Understand the basic aspects of fitness • Create an exercise program that meets individual needs

HR0837--We all vary significantly when it comes to our needs, values, and preferences, as well our beliefs about the right ways to interact in the workplace. Maintaining healthy boundaries means being assertive and communicating one’s needs while respecting the needs of others. By doing so, we can minimize feelings of resentment, anxiety, and stress and increase our levels of satisfaction, ease and productivity in our place of work.

HR0830--As joyous as the fall and winter holiday season can be, it can also be stressful. Our expectations for holiday celebrations can be hard to meet, putting pressure on everyone. This course discusses how to manage common stress that can interfere with the enjoyment of the season.

HR0853--Typically, the words "failure" and "mistake" have a negative connotation. Admitting to someone else, "I tried and failed" can result in feelings of shame, embarrassment, or inadequacy. In this course we'll look at failure not only as an inevitable part of life, but as providing immense opportunity for our learning and growth.

HR0854-- Procrastination is, you know...when you know what you ought to do and you're not able to bring yourself to do it. Sure, we all occasionally put things off until the last minute, but true procrastinators do so chronically. This behavior can result in stress, anxiety, and poor work performance, and may also put a strain on work and personal relationships. In this course, we'll review a variety of tips and strategies for overcoming procrastination and becoming more effective in your work and life. Objectives: • Establish a morning and evening routine • Devise a weekly meal plan • Manage time and tasks  

HR0846--Most people experience times when they may need help dealing with problems or issues that cause emotional distress. If feelings of being overwhelmed and/or issues interfere with normal daily life, then gaining assistance of an experienced, trained professional can contribute to enhanced healing, well-being and life satisfaction. This course discusses situations and scenarios that indicate when it may be of value to seek the assistance of a mental health professional. Objectives: • Describe scenarios for support intervention • Discuss why it is important to seek mental health help when needed • Identify situations that require immediate mental health intervention

HR0855--There are situations when taking something personally may be a perfectly rational and appropriate response. Your reactions may indicate appropriate levels of self-respect or conversely, feeling of regret and remorse if the event involved a transgression. This program is about trying not to take things personally and about being less sensitive to criticism, real or imagined. Information in this workshop will assist in enhancing skills to change interpretations of, and responses to, situations and feedback we receive. Objectives: • Consider how taking things personally can affect us • Explore why we take things too personally

HR0856--Negative thinking can damage our confidence, harm our performance, and prevent us from thinking creatively or with an open mind. Do we want to think negatively; are we trying to be negative? No, probably not. This course explores where negative thinking comes from and offers strategies for re-training our brains to see things in a more positive light. Objectives: • Understand where negativity can come from • Reflect on negative and positive thinking tendencies • Learn strategies for changing negative thinking

HR0843 - The popularity of mindfulness is growing. Increasing numbers of individuals are finding mindfulness practices to be helpful in learning how to slow down, cope with anxiety and worry, and feel a greater sense of calm and connection in their busy, fast-paced lives.

HR0623- This course will give you the tools to develop one of the most important traits of personal and professional success. Lean the barriers that interfere with listening and develop awareness of how attitudes affect the way people listen. You will examine how poor listening habits are developed and learn the guidelines to empathetic listening. Properly applied, this course will change your life. Course Objectives:

• Discover your listening style and how you can develop your skills
• Explain the three levels of listening and the effect each has on communication and relationships
• Use techniques for getting the whole message
• Learn listening skills to solve problems and get buy-in

HR0821-Few things positively impact employee and organizational performance more than accountability in the workplace. Where do you stand on this topic, and are you reaping the benefits of its power? We will glance at evidence that supports accountability, explore indicators to increase our awareness, and consider methods to take action.

• A working definition
• The case for accountability
• Two indicators you don't have it
  • Behavior- The language of excusing and blaming
  • Performance- Ignored measures of time and quality
• Three ways to get it
  • Organizational accountability--Build to last
  • Managerial accountability--Model the way
  • Personal accountability--See it, own it, solve it, do it

HR0723- An analyst’s work product needs to be clear, concise, logical, and correct. The first step in meeting these requirements is to plan effectively before writing—the best planners are the best writers. This class will help you analyze and organize your writing project, as well as help you choose the most effective way to present completed staff work to your audience. Writing Skills for Analysts helps participants learn how to become more competent and confident writers, to overcome writer’s block, to employ critical thinking, and to communicate using clear, concise, and correct language. Objectives

• Organize thoughts and write with purpose and conviction
• Effectively plan for audience, purpose, message, and tone
• Incorporate logic / critical thinking in your writing

Once registered, you will receive the webinar link from SJCENGAGE@sjgov.org no later than a day before the course.  

HR0822 - Participants in this course will increase their ability to write letters and emails in a professional way that saves time, promotes readership, and builds credibility.

Course Description: Introduction to accident investigation provides an introduction to basic accident investigation procedures and describes accident analysis techniques. The goal of the course is to help participants gain the basic skills necessary to conduct an effective accident investigation.   Who should attend: Managers and Supervisors (Foremen and Lead Workers) who may be responsible for conducting accident and/or near-miss investigations.   What they 'll learn:   Guidance for identifying root causes of incidents and/or near misses in order to prevent their recurrence Techniques to approach, identify and control the underlying or root causes of all incidents/accidents in order to prevent their recurrence Provides guidance on conducting an incident/accident investigation Accident investigation concepts Characteristics of an effective accident investigation program   Once registered, you will receive the webinar link from SJCENGAGE@sjgov.org no later than a day before the course.  

HR0160 - This workshop will cover some of the requirements for Department of Transportation commercial drivers as well as meet the County’s compliance standards. The County’s Alcohol and Drug Abuse Policy requires that only trained managers (defined as Executive, Senior Management, Middle Management, Sheriff’s Management and Sheriff’s Sergeant) may refer employees for testing under reasonable suspicion. This training meets our County policy requirement.

HR0176 - This course is mandatory for all employees who operate a County vehicle or use their own vehicle for work  purposes. Through examples and skills exercises, participants will have an opportunity to review and sharpen their defensive driving skills.

Participants will:

• Learn defensive driving tips
• Learn how to perform a pre-trip check
• Recognize potentially unsafe driving conditions
• Recognize and avoid unsafe driving behaviors

Employees are required to take this class only once.

  Once registered, you will receive the webinar link from SJCENGAGE@sjgov.org no later than a day before the course.