Course Catalog

HR0040 - PowerPoint 2010 has been redesigned to make it easier to create powerful presentations in a short amount of time.  Whether you are new to PowerPoint or simply new to the 2010 version, this course will offer you tips and tricks to make a professional, powerful presentation Participants will:

• Create a presentation quickly using the new 2010 features
• Format and manage slides
• Add effects

HR0195 - This class is intended to help new and existing users get up to speed quickly using Word 2007 (2010).  In class, the basics of the interface, printing, text formatting will be covered. Using hands-on exercises students will create a new document, work with document formatting tools and save and print documents. Participants will be able to:

• Explain and use the ribbon interface
• Create, edit and print a new document
• Open and save documents
• Customize the Quick Access Toolbar
• Become more familiar with advanced tabs and techniques in preparation for next class

HR0199 - Once you have mastered the beginning steps of Excel 1, it’s time to move to the next level. Learn techniques for creating profession looking documents. Proficiency in or completion of Excel 1  is recommended. Participants will learn how to:

• Create pivot table & charts.
• Import data.
• Protect data.
• Create hyperlinks.

HR0196 - Microsoft Excel is one of the most powerful and widely used spreadsheet applications available today. If you are new to Excel, new to the 2007 or the 2010 version, this course will offer hands-on training to master the basics and prepare you for the next level of 2010. Participants will learn how to:

• Use Quick Access Toolbar
• Create workbooks
• Find and replace data
• Format worksheets

HR0198 - Do you wonder if there is an easier way to do the tasks you do every day?  Do you enjoy learning how to work smarter and faster instead of harder? Then this workshop is for you.  Learn techniques, tricks and tools to make your documents more professional and have fun doing it. Prerequisite: MS Word  level 1 or basic fundamental knowledge

Participants will:

• Learn shortcuts to do everyday tasks.
• Improve on current Word skills.
• Have an opportunity to ask “how do you…?”

HR0100 - This course is designed to provide an overview of the County’s Civil Service Rules, and to create a greater understanding of the civil service merit process that  includes recruitment, testing, and certification.

Participants will:

• Become familiar with the role of the Civil Service Commission
• Understand the terminology used in the Civil Service Rules
• Leave with a greater understanding of the Civil Service Rules

HR0008 - This course offers supervisors and managers the opportunity to improve on their communication skills. Participants will review the communication process and receive tips on active listening skills. Participants will also learn how to use “the conflict protocol” and the four steps of assertive communication to manage workplace conflicts.

Participants will:

• Gain a better understanding of the communication process
• Learn to utilize active listening skills
• Be able to identify causes of conflict
• Use the conflict protocol to resolve workplace conflicts and coach others to do the same

HR0070 - This course is designed to help supervisors and managers understand their legal responsibilities in preventing and addressing discrimination and workplace harassment complaints.

New or first-time managers and supervisors are required to take this class within 6 months of appointment into a supervisory position to meet the legal requirements of AB1825.

Participants will:

• Become familiar with the  concept of Equal Employment Opportunity (EEO)
• Understand the federal and state laws that prohibit discrimination
• Be aware of the County’s policies and procedures on discrimination and harassmen

HR0027 - This course discusses the do’s and don’ts of a hiring interview. Participants will learn the County’s hiring process and get helpful tips on developing interview questions and rating job applicants.

Participants will:

• Learn and understand the applicant referral process
• Be able to create a positive interview process
• Be able to document the interview thoroughly

HR0029 - This course reviews the definition, methods, and processes of progressive discipline. Individuals will learn how to apply discipline in a fair, equitable, and consistent manner. Participants will:

• Understand the formal definitions of discipline and progressive discipline 
• Realize the goal of disciplinary action
•  Be able to conduct a proper and thorough investigation

HR0030 - This course helps participants understand the challenges and responsibilities of a leader and learn the Five Practices of Exemplary Leadership.

Participants will:

• Develop a better understanding of their  personal leadership strengths and skills
• Learn how to enhance their leadership skills.
• Develop personal leadership goals

HR0101 - This course provides participants with a general overview of the County’s leave policies and the various state and federal laws that provide “protected leave” to County employees. Topics such as Military Leave, Family and Medical Leave Act (FMLA), Pregnancy Disability Leave, Paid Family Leave, Leave of Absence and eligibility requirements for these benefits will be discussed throughout the training.

Participants will:

• Gain a working knowledge of the various County policies and laws related to employee leave
• Be able to identify which law applies when leave laws overlap
• Learn how to avoid common mistakes when administering employee leave

HR0052 - This course provides managers and supervisors with a basic understanding of their roles and responsibilities in the areas of employee safety and risk management.

Participants will:

• Be able to recognize and prevent employer liabilities.
• Develop a better understanding of the proper procedures to process Workers’ Compensation claims
• Learn to utilize Disability Management to assist injured employees to return to work

HR0057 - This course provides participants with general guidelines on conducting effective performance appraisals. Participants will also review the  County’s Civil Service Rules that address performance evaluations.

Participants will:

• Review the sections in the Memoranda of Understanding that relate to performance evaluations
• Gain a thorough understanding of Civil Service Rule 13
• Be able to conduct effective performance appraisals

HR0047 - This course will familiarize new employees with the County’s vision, mission, organizational structure and services, general workplace rules, diversity program, and other critical policies and procedures. This course includes representatives from the following organizations:

•  Human Resources Department
•  Equal Employment Opportunity Office
•  Risk Management
•  SJCERA Retirement
•  Service Employees International Union (SEIU)

HR0614 - This online course should be completed every 2 years. Taking the Information Security Awareness course: Securing the Human   Go to https://access.sans.org and enter your username and password. Your username is your employee ID number (this can be found on your paystub) and your last name in lowercase followed by @sjgov.org If your last name was Jones and your employee number was 123456, your logon name would be 123456jones@sjgov.org Your initial password is Welcome@1 After you log in, you will be prompted to change your password Passwords must be at least 10 characters long and contain 5 unique characters. Passwords must also include at least one of each of the following: number, uppercase letter, lowercase letter, and special character ( ! £ $ % ^ & * ( ) @ # ? < > .) Must not be a password you have used in the last 90 days Do not use the "I forgot my password" link, as it will not work. If you have any problems, please contact ISD Service Desk. Provide them your employee ID number and your last name. The ISD Service Desk can be reached by email at isdservicedesk@sjgov.org or by phone (209) 468-9742.  

HR0151 - Attendees will learn how to recognize and prevent discrimination and  harassment in the workplace. The training will also review Federal and State laws as well as County policies regarding discrimination and harassment. San Joaquin County’s Sexual Harassment Policies and Procedures and Civil Service Rule 20 will also be reviewed and discussed during the training.

Employees are required to take this class within 6 months from date of hire and repeat it every 5 years.

HR0130 - San Joaquin County is committed to fostering an environment of inclusion, equality, and  understanding that values diversity and respects the individual differences that enrich the workplace. This training provides all San Joaquin County employees the tools necessary to gain a deeper understanding and awareness of diversity.

Employees are required to take this class within 6 months from date of hire and repeat it every 5 years.

HR0001 - As a new employee of San Joaquin County, you have a wide variety of benefits available to you and your eligible dependents. The Benefits staff will be available to answer your questions and assist you in choosing the plans that best suit your needs at this workshop. The comprehensive benefits package includes:

• Medical, dental, vision and life insurance
• Flexible spending account options for dependent care and un-reimbursable health care expenses
• Deferred compensation program

HR0066 - This mandatory two-hour training is designed as a refresher class for all managers and supervisors who have taken the HRLA: EEO class. This course provides helpful tools and practical examples on how managers and supervisors should handle sexual harassment in the workplace. The two forms of sexual harassment are identified in this course as well as guidelines on how to prevent and correct sexual harassment situations in the workplace.

This course satisfies the legal requirements of AB 1825 and must be repeated every two years.

HR0119 - Designed for managers and supervisors, this class reviews the effective methods and techniques to diffuse potentially hostile situations. Attendees will also learn  the steps to take to ensure the physical safety of staff and clients in potentially hostile situations. Proper reporting and documentation will also be reviewed.

Managers and Supervisors are required to take this class within 6 months from date of hire and repeat it every 3 years.

HR0117 - All San Joaquin County employees are required to attend this class. Participants will learn effective methods and techniques to diffuse potentially hostile situations, how to recognize inappropriate and potentially violent behavior, and the steps to take to ensure the physical safety of staff and clients in potentially hostile situations.

Employees are required to take this class within 6 months from date of hire and repeat it every 5 years.

HR0661 - A resume can be thought of as a marketing tool for a specific product: the job seeker. A well-written resume can grab an employer's attention, effectively market the applicant's skills and experience for the position, and lead to an interview. This workshop teaches job seekers how to build a powerful, targeted resume that stands apart from the crowd - a critical first step in landing the job of their choice.

HR0663 - Anxiety is a normal part of life. It is an innate biological reaction - the body's way of telling us something isn't right. Anxiety reactions keep us from harm's way and help us react quickly to danger. If fear and anxiety become overwhelming, persistent or interfere with regular activities, though , an anxiety disorder may be the underlying cause. this workshop explores symptoms and treatments of the different types of anxiety disorders.

This course is designed for managers and supervisors.

HR0664 - For the first time in American history, there are five generations working side-by-side in the workplace. With this age diversity comes the issue of distinct generations - the Traditionalists, the Baby Boomers, Gen X, Gen Y, and Gen Z - working together and sometimes colliding as their paths cross. This workshop addresses how to deal with the unique communication issues that can arise when the different generations (with diverse values, ideas and ways of getting things done) come together in the workplace.

HR0701 - It's often easy to blame others for our anger, but we all choose how we react to situations. Being easily angered harms our personal relationships, whether at work, home or within our communities. This workshop explores why we resort to anger and teaches strategies for choosing healthier responses.

HR0702 - Adjusting to retirement is a multifaceted process. Once the reality of retirement has set in, it is important to develop goals and find activities that give each day purpose and meaning. There are many opportunities when you retire. What will be your new life path? This workshop provides suggestions for life-purpose planning as you enter your retirement years.

HR0703 - Described by experts as "almost perfect exercise," regular walking can reduce health risks and improve stamina, energy and life expectancy. Walking also helps you sleep better, relieve stress and manage your weight. in this program, participants will create a personal plan to walk for health benefits.

HR0638 MHN: Managing Personal Finances

Presented by MHN:

To enjoy our success, we must balance what we spend with what we earn. This workshop will offer the tools to create a successful budget and spending plan. Participants will also analyze overspending and credit, avoid credit card fraud, and resolve problems with debt that have developed over time.

Learning Objectives:

After the workshop, participants should be able to:

• Assess their family's financial profile.
• Apply tips for creating financial balance.
• Identify their short-, medium- and long-term goals.
• Manage their credit more effectively.

 

HR0700 - Establishing wellness depends on maintaining a healthy balance between work and life - which is rarely easy in our fast-paced world. Regularly giving in to work demands can compromise our personal lives. Conversely, the emotional fallout of personal or relationship problems can make it difficult to give our best at work. This workshop offers effective strategies for striking a healthy work-life balance.

HR0704 - Effective communication is the foundation for solid working relationships. When people are heard and understood, they’re better able to work together for successful outcomes and develop win-win solutions. Through skill development and practice, this workshop helps participants enhance workplace communication.
Learning objectives:
After the workshop, participants should be able to:
- Understand the connection between good working relationships and effective communication.
- Describe key elements of a clear message.
- Identify and overcome challenges to getting the message across.
- Apply techniques for building rapport

HR0625 - Participants in this course will increase their ability to write letters and emails in a professional way that saves time, promotes readership, and builds credibility.

HR0145 - There's one thing we all have in common: problems. Here's something most people don't have in common: a systematic way to address problems. Instead, individuals and teams take a knee-jerk reaction approach that usually results in a "Band-Aid" instead of a real fix. This course is for anyone who solves workplace problems, especially on teams. It's especially helpful for avoiding the #1 cause of frustration on problem-solving teams: suggesting a solution before the problem is understood.

HR0161 Communicating with Tact and Diplomacy

Why does it seem that in the situations when we need to be the most diplomatic, words seem to fail

us? This class will help you develop techniques to manage your reactions to convey the message

you need to communicate and understand “meta” talk in communication.

Why does it seem that in the situations when we need to be the most diplomatic, words seem to fail

us? This class will help you develop techniques to manage your reactions to convey the message

you need to communicate and understand “meta” talk in communication. Why does it seem that in the situations when we need to be the most diplomatic, words seem to fail us?  This class will help you develop techniques to manage your reactions to convey the message you need to communicate and understand “meta” talk in communication.

HR0629 - This is one of the most mystifying elements of life. While philosophers and scientists are pondering its secrets, you have already discovered the symptoms of time mismanagement that can lead to frustration and loss of motivation:

• No matter how hard one works, there's always too much to do
• A feeling that time has become a taskmaster
• Less and less satisfaction with work at the end of the day

This interactive course is for anyone who needs to master time and become more effective personally and professionally. The individual and team activities will stimulate interest and reinforce key concepts that you can apply right away.

HR0660 - Objectives Upon completion of this course, participants will be able to:

Avoid the five most common new supervisor blunders

Establish trust and credibility with their team

Coach difficult behaviors

HR0163 - This is a half-day seminar. This seminar will mostly benefit those employees who are mid-career oriented and will most likely work for the County at least another 10 years before retiring

The course will cover:

• Social Security
• County Health Care Benefits
• 457 Deferred Compensation

HR0026 - This half-day workshop teaches many of the practical steps that you need to take to prepare for imminent retirement. Spouses are welcomed to attend.

The course will cover:

• 37 Retirement Benefits
• Social Security Benefits
• Health Care Benefits
• Deferred Compensation
• Retired Employees

HR0141 - Whether serving as a disaster worker for the County or dealing with an emergency, all  employees should know how to safely react  and respond. This class  identifies  conditions and hazards that may occur in San Joaquin County and the public services workplace.  This class is San Joaquin County Board mandated (please refer to section 1910 CAO manual), and also meets State and County requirements.

Employees are required to take this class only once.

HR0176 - This course is mandatory for all employees who operate a County vehicle or use their own vehicle for work  purposes. Through examples and skills exercises, participants will have an opportunity to review and sharpen their defensive driving skills.

Participants will:

• Learn defensive driving tips
• Learn how to perform a pre-trip check
• Recognize potentially unsafe driving conditions
• Recognize and avoid unsafe driving behaviors

Employees are required to take this class only once.

HR0160 - This workshop will cover some of the requirements for Department of Transportation commercial drivers as well as meet the County’s compliance standards. The County’s Alcohol and Drug Abuse Policy requires that only trained managers (defined as Executive, Senior Management, Middle Management, Sheriff’s Management and Sheriff’s Sergeant) may refer employees for testing under reasonable suspicion. This training meets our County policy requirement.

HR0668 - This one day course will cover the emergency management frame- work, procedures to activate and sustain an “Emergency Operations Center,” and explain your role during an emergency or disaster.

This instructor-led course introduces county employees to the Incident Command System (ICS) and provides the foundation for higher level ICS training. This course, coupled with an on-line ICS- 200* course, meets the basic ICS training requirements for most county employees with a response role during a disaster or that may be pressed to work as a disaster service worker during an emergency incident. This course is the first step in understanding the Standardized Emergency Management System (SEMS) and the National Incident Management System (NIMS) and covers the following courses in one-day of training:
- Introduction to the Standardized Emergency Management System (SEMS)
- ICS- 100: Introduction to the Incident Command System (ICS)
- IS- 700: National Incident Management System (NIMS), An Introduction
- IS-701: NIMS Multiagency Coordination System (MACS)
- IS-706: NIMS Intrastate Mutual AID, An Introduction
- IS-800: National Response Framework, An Introduction

This is an 8-hour course and is recommended for both line and supervisory staff. This is a one-time course.

*ICS-200, ICS for Single Resources and Initial Action Incidents, is also required for Disaster Service Workers, and is an on-line web based course from FEMA. Completion of the Combo course above and ICS-200 meets the requirements for most county employees with a disaster service worker role. Recommend this course be taken following the Combo course above.

HR0665 - While not all cancer can be prevented, there are things one can do to reduce their risk. Learn more about cancer screenings: breast, prostate, testicular and colon. This class will review general risk information and screening recommendations.

HR0614 - What is healthy sleep? How much sleep do we need? Learn the importance of a good night's sleep and some ways to make it easier to get the sleep you need.

HR0317 - Learn the principles of good nutrition as they apply to basic good health and helping to lower the risk of developing certain chronic conditions.  This class is also helpful for those wishing to further improve control of chronic conditions or focus on preventative eating.

Aprender los principios de la buena nutrición, ya que se aplican a la buena salud básica y ayudar a reducir el riesgo de desarrollar ciertas condiciones crónicas. Esta clase también es útil para aquellos que desean mejorar el control de las condiciones crónicas o concentrarse en la alimentación preventiva.

HR0243 - Come learn valuable lessons learned from studying people from around the world who live the longest. What can we do to improve our chances to live long healthy lives?

HR0607 - A gentle walk or warm-up precedes stretching to effectively increase range of motion and one's ability to move freely and easily, taking time to relax and breathe releasing tension and stress.

(Please dress in comfortable clothes if you plan to participate in the stretching exercises)

HR0328 - This is a behavior change based workshop. This class will review the behavior change process and skills for making a change. Take the first step toward a new you. participants will leave with a concrete plan for behavior change.