HR0846–Most people experience times when they may need help dealing with problems or issues that cause emotional distress. If feelings of being overwhelmed and/or issues interfere with normal daily life, then gaining assistance of an experienced, trained professional can contribute to enhanced healing, well-being and life satisfaction. This course discusses situations and scenarios that indicate...Read More

HR0736- During this unprecedented time of the coronavirus (COVID-19) pandemic, many parents are struggling to navigate daily life. Health concerns, economic hardship, childcare and educational challenges, parenting while working, and uncertainty about the future are some of the crucial issues that have arisen. Many parents feel understandably overwhelmed. This program provides practical tips and strategies...Read More

HR0677- This course is designed to help supervisors and managers understand their legal responsibilities in preventing and addressing discrimination and workplace harassment complaints. New or first-time managers and supervisors are required to take this class within 6 months of appointment into a supervisory position to meet the legal requirements of AB1825. Participants will: Become familiar...Read More

HR0688- This course fulfills all legal compliance for sexual harassment training. This course is designed for general employees. Attendees will learn how to recognize and prevent discrimination and  harassment in the workplace. The training will also review Federal and State laws as well as County policies regarding discrimination and harassment. San Joaquin County’s Sexual Harassment Policies...Read More

HR0243 – Come learn valuable lessons learned from studying people from around the world who live the longest. What can we do to improve our chances to live long healthy lives?Read More

HR0614 – This online course should be completed every 2 years. Taking the Information Security Awareness course: Securing the Human   Go to https://access.sans.org and enter your username and password. Your username is your employee ID number (this can be found on your paystub) and your last name in lowercase followed by @sjgov.org If your...Read More

HR0843 – The popularity of mindfulness is growing. Increasing numbers of individuals are finding mindfulness practices to be helpful in learning how to slow down, cope with anxiety and worry, and feel a greater sense of calm and connection in their busy, fast-paced lives.Read More

HR0052 – This course provides managers and supervisors with a basic understanding of their roles and responsibilities in the areas of employee safety and risk management. Participants will: Be able to recognize and prevent employer liabilities. Develop a better understanding of the proper procedures to process Workers’ Compensation claims Learn to utilize Disability Management to...Read More

HR0008 – This course offers supervisors and managers the opportunity to improve on their communication skills. Participants will review the communication process and receive tips on active listening skills. Participants will also learn how to use “the conflict protocol” and the four steps of assertive communication to manage workplace conflicts. Participants will: Gain a better...Read More

HR0167 – Not every customer interaction is going to be a positive experience, but a strong customer service foundation can make difficult interactions easier to handle. This class focuses on the basics of customer service and helps participants develop a plan for positive interactions with customers. Participants will : Define excellent customer service Be able...Read More