Elective - Systematic Problem Solving
HR0145 - There's one thing we all have in common: problems. Here's something most people don't have in common: a systematic way to address problems. Instead, individuals and teams take a knee-jerk reaction approach that usually results in a "Band-Aid" instead of a real fix. This course is for anyone who solves workplace problems, especially on teams. It's especially helpful for avoiding the #1 cause of frustration on problem-solving teams: suggesting a solution before the problem is understood.