HR0117 - All San Joaquin County employees are required to attend this class. Participants will learn effective methods and techniques to diffuse potentially hostile situations, how to recognize inappropriate and potentially violent behavior, and the steps to take to ensure the physical safety of staff and clients in potentially hostile situations.

Employees are required to take this class within 6 months from date of hire and repeat it every 5 years.

Once registered, you will receive the webinar link from SJCENGAGE@sjgov.org no later than a day before the course.