Communication is perhaps the most important skill to develop in order to be effective in the workplace, and it can be developed with practice. This class will help participants learn how to determine the goal of a conversation and what to do before, during, and after it, in addition to identifying barriers and use best...Read More
Second only to verbal communication, written communication is a key to being a successful manager. Not only does effective writing help communicate what the manager is trying to say, but it also creates an image for the reader – whether he or she is a client, employee or associate. Learn how to make your writing...Read More
What does it take to be a good leader? How do we define it? In school, children have their first experience with leadership through authority figures such as a principals. But in the work world, leadership is so much more. Attendees will gain an understanding of various types of leadership styles, skills, and means of...Read More
Good manners and business etiquette have always been based on common sense and thoughtfulness. Social skills can help us build more productive relationships and project a positive image. This class will include an interactive discussion on the do’s and don’ts of business etiquette, including email etiquette.Read More
HR0623- This course will give you the tools to develop one of the most important traits of personal and professional success. Lean the barriers that interfere with listening and develop awareness of how attitudes affect the way people listen. You will examine how poor listening habits are developed and learn the guidelines to empathetic listening....Read More
HR0821-Few things positively impact employee and organizational performance more than accountability in the workplace. Where do you stand on this topic, and are you reaping the benefits of its power? We will glance at evidence that supports accountability, explore indicators to increase our awareness, and consider methods to take action. A working definition The case...Read More
HR0734- Congratulations, we have teamed up with your employer to offer you our premier checking account as well as an exclusive suite of banking benefits. Bank at Work Premier Checking with no monthly service charge and no minimum balance requirement ($300/year savings). Offer only available to new Bank of the West customers. Read More
HR0733- Participants will be better prepared to: Discover their decision-making style Choose the right method depending on the situation Learn three tools to apply right away Once registered, you will receive the webinar link from SJCENGAGE@sjgov.org no later than a day before the course. Read More
HR0725- Participants will increase their ability to write in a way that saves time, promotes readership, and builds credibility. Objectives Write better memos by: Organizing for impact Choosing an appropriate format and appearance Using a consistent, professional style Write better emails by: Understanding email etiquette and acceptable tone and word usage Knowing the benefits and...Read More