Elective: Hear This! Effective Listening at Work
HR0623- This course will give you the tools to develop one of the most important traits of personal and professional success. Lean the barriers that interfere with listening and develop awareness of how attitudes affect the way people listen. You will examine how poor listening habits are developed and learn the guidelines to empathetic listening. Properly applied, this course will change your life.
- Discover your listening style and how you can develop your skills
- Explain the three levels of listening and the effect each has on communication and relationships
- Use techniques for getting the whole message
- Learn listening skills to solve problems and get buy-in