HR0717 – Customer service is an attitude that needs to permeate every aspect of an organization. The way we think, plan, and act should be influenced by an attitude of pleasing our customers, both internal and external. This three-hour course is for everyone in the organization.Read More

HR0712 – Over time, all of us have developed certain patterns of behavior – distinct ways of thinking, feeling and acting. Within the work environment, these behavioral patterns tend to fall into certain work style categories. Using the Work Style Inventory, you will develop an awareness of your own behavior tendencies and work style as...Read More

HR0716 – Work with a personal trainer to find the best fitness routine for you. This class will briefly review fitness guidelines and will help you take general fitness and exercise information one step further by developing a personalized plan that will help you see results.Read More

HR0668 – This one day course will cover the emergency management frame- work, procedures to activate and sustain an “Emergency Operations Center,” and explain your role during an emergency or disaster. This instructor-led course introduces county employees to the Incident Command System (ICS) and provides the foundation for higher level ICS training. This course, coupled...Read More

HR0701 – It’s often easy to blame others for our anger, but we all choose how we react to situations. Being easily angered harms our personal relationships, whether at work, home or within our communities. This workshop explores why we resort to anger and teaches strategies for choosing healthier responses.Read More

HR0657 – With the largest over-70 population in U.S. History, eldercare is a major issue for many American families. Adult children face practical and emotional challenges as they struggle to care for their parents while meeting other family and work obligations. These issues are made more complex because of shifting roles – Adult children now...Read More

HR0162- For many years in the workplace, we have focused on becoming technical masters in our work. We have not had the same attention placed on people skills. While good people skills are something we know when we see, they are hard to quantify. This class will help you to sharpen your people skills by...Read More

HR0614 – This online course should be completed every 2 years. Taking the Information Security Awareness course: Securing the Human   Go to https://access.sans.org and enter your username and password. Your username is your employee ID number (this can be found on your paystub) and your last name in lowercase followed by @sjgov.org If your...Read More

HR0117 – All San Joaquin County employees are required to attend this class. Participants will learn effective methods and techniques to diffuse potentially hostile situations, how to recognize inappropriate and potentially violent behavior, and the steps to take to ensure the physical safety of staff and clients in potentially hostile situations. Employees are required to...Read More

HR0119 – Designed for managers and supervisors, this class reviews the effective methods and techniques to diffuse potentially hostile situations. Attendees will also learn  the steps to take to ensure the physical safety of staff and clients in potentially hostile situations. Proper reporting and documentation will also be reviewed. Managers and Supervisors are required to...Read More