MHN: Delivering Excellent Customer Service
HR0650 - Excellent service - for both internal and external customers - is important to every organization. Excellent customer service includes managing customers' needs and expectations and dealing with difficult customer issues. This workshop examines how to handle these demands with sensitivity while managing personal stress.
Type of ClassMHN Workshops
Date/Dates:4/9/20 9:00am-11:00am Location: Admin Building, Room 146