Course Catalog

Are you aware of our Employee Assistance Program?

Learn about how we can help you understand and utilize our EAP services.

Learn More

Course Catalog

Learn More

Wellness Webinar September

Join us for our Wellness Webinars, July-September. Click on flyers for WebEx links.

Cold & Flu Prevention

September 16, 2020, 10:00AM-11:00AM


MHN: Managing Challenging Workplace Behaviors - For Managers and Supervisors

HR0637 MHN: Managing Challenging Workplace Behaviors - For Managers and Supervisors

Presented by MHN

Managing employee performance is the most important part of a manager's or supervisor's job. However, sometimes problems continue to surface even when management tries to help an employee succeed. This workshop discusses techniques for managing challenging behaviors and creating a productive, respectful working environment.

Learning Objectives

After the workshop, participants should be able to:

  • Describe the key components and activities of the management role.
  • Address challenging workplace behaviors and determine intervention strategies.
  • Identify important aspects of effective communication and develop techniques to address workplace issues.
  • Understand how to use effective listening when interacting with a troubled employee.
  • Identify internal and external resources for help managing challenging workplace behaviors.
Type of Class
MHN Workshops
October 4, 2017
9:00am - 10:00am
HSA, Room 5C


You are donating to : Greennature Foundation

How much would you like to donate?
$10 $20 $30
Would you like to make regular donations? I would like to make donation(s)
How many times would you like this to recur? (including this payment) *
Name *
Last Name *
Email *
Additional Note