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MHN: Managing Challenging Workplace Behaviors - For Managers and Supervisors

HR0637 MHN: Managing Challenging Workplace Behaviors - For Managers and Supervisors

Presented by MHN

Managing employee performance is the most important part of a manager's or supervisor's job. However, sometimes problems continue to surface even when management tries to help an employee succeed. This workshop discusses techniques for managing challenging behaviors and creating a productive, respectful working environment.

Learning Objectives

After the workshop, participants should be able to:

  • Describe the key components and activities of the management role.
  • Address challenging workplace behaviors and determine intervention strategies.
  • Identify important aspects of effective communication and develop techniques to address workplace issues.
  • Understand how to use effective listening when interacting with a troubled employee.
  • Identify internal and external resources for help managing challenging workplace behaviors.
Type of Class
MHN Workshops
Date/Dates:
October 4, 2017
9:00am - 10:00am
HSA, Room 5C

 

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